Privacy
What CommonGate keeps about you, who can see it, and what you can ask for.
What we keep
- Your name, mobile number and, if you give it, your email.
- Your flat, whether you own or rent it, and the details you add, such as an emergency contact.
- Documents you upload. For Aadhaar we accept only a masked copy that shows the last 4 digits.
- Gate entries for your flat, with the visitor's photo, and your bills, complaints and SOS alerts.
- For watchmen: name, mobile number, gate and shift, and the entries they log at the gate.
Who can see it
- The people who run your society (its manager, admins or secretary) see residents' details and documents, to verify them.
- Watchmen see only what they need at the gate: flat numbers and visitor entries.
- Other residents never see your phone number or documents. People in your own flat see your name.
- Other societies cannot see anything about yours.
How it is kept safe
- Documents are stored privately and open only for people allowed to see them.
- Sign-in is locked after too many wrong attempts, and changing your password signs out every other device.
- WhatsApp alerts are off until you turn them on, and we keep the date you agreed.
Your choices
You can see and change your details on My details, and remove documents that are not needed any more. To correct something you cannot change, or to ask for your data to be removed when you leave, write to us or call us: